ZIAD's CV
ZIAD Y A TABASH
Physiotherapy Specialist | Healthcare Operations
Profile summary
Strategic Physiotherapy Specialist with 12 years shaping healthcare operations, service line development, and clinical transformation outcomes across the GCC. Recognized for expertise in Lean Six Sigma methodologies, telemedicine implementation, and multidisciplinary team leadership. Committed to driving clinical excellence, operational efficiency, and regulatory compliance within modern healthcare environments.
Career highlights
Healthcare Transformation Management: Led healthcare transformation initiatives across primary care centres while deploying Lean Six Sigma methodologies to manage quality management strategies.
High Volume Clinical Care: Delivered care to twenty-five patients per shift with individualised treatment plans at Dr. Sulaiman Al Habib Hospital.
Lean Six Sigma Certification: Completed the Lean Six Sigma Black Belt certification from Anexus Europe in 2019 to support quality improvement initiatives.
Key skills
Professional experience
Shaped the telemedicine service line strategy as Telemedicine Implementation Project Lead reporting to the executive office, overseeing multi-departmental clinical compliance and roadmap design. Directed the rehabilitation programme evaluation processes while managing an inpatient neurorehabilitation caseload in Abu Dhabi.
- Defined the telemedicine strategic roadmap, Department of Health aligned compliance annexes, key performance indicator workbook, and patient selection criteria.
- Prepared and presented the executive briefing to the chief executive officer to secure leadership support for implementation.
- Evaluated the rehabilitation programme to formulate operational and service improvements for management review.
- Managed a complex inpatient neurorehabilitation caseload while maintaining clinical standards across service lines.
Directs all daily business operations, covering company setup, supplier and courier partnerships with Aramex, credit terms, VAT documentation, and brand development.
- Designed an executive KPI framework and dashboard to track sales, operations, and marketing performance.
- Established vendor agreements and courier partnerships with Aramex to support logistics operations.
Defined clinical operations strategy, steering service delivery across regional care facilities while evaluating program metrics and directing continuous quality improvements.
- Built referral partnerships with physicians and allied health providers to grow integrated patient care.
- Assessed programme performance and recommended service improvements to clinic management.
Steered multidisciplinary healthcare transformation across primary care centres in Madinah and Riyadh, shaping service standards and team performance through structured change methodologies.
- Designed quality management strategies using Lean Six Sigma DMAIC to improve operational performance.
- Standardised workflows and trained teams on quality standards to raise productivity.
- Conducted root cause analyses on service defects and implemented corrective and preventive actions.
- Redesigned scheduling practices to improve team efficiency and patient throughput.
- Trained and mentored junior therapists to raise clinical practice standards.
- Executed individualized treatment plans for high-volume patient caseloads.
- Executed clinical interventions tailored to patient recovery requirements.
Education
Physical Therapy (Burns & Surgery)
Physical Therapy
Certifications
Languages
Arabic · Native
English · Professional